Every fall, communications professionals in America's public companies embark on a ritual to produce the most influential document their company publishes:
The Importance of Effective Hand-off Reporting Sep 24, Blog Communication breakdown is the leading cause of medical errors such as gaps in health care, incomplete or missing information, and medication errors. Most importantly, communication supports the foundation of patient care. Throughout the hand-off report, it is vital to provide accurate, up-to-date, and pertinent information to the oncoming nurse.
Not only are nurses transferring responsibility, but we are also shepherding and ensuring a safe passage. Pitfalls… Often, shift change is a chaotic period. The phone is ringing. Attendings and a cluster of residents are rounding and subsequently adding twenty new orders that must be implemented before 9 a.
Eager nursing students are searching for their assigned preceptor, and I discover that the night shift nurse that I am receiving report from is exhausted. She expresses that she had a hard shift and desires to leave the unit before her sanity and patience is tested.
So, she provides a brief, unfocused hand-off report and offers no opportunity for questions and irritation ensue at the meager utterance of a syllable or my inquisitive glance. As a result, I am given shattered fragments of the last 12 hours. Yet, I know that I am accountable and responsible for safe, quality, and efficient patient care.
Because of this encounter, I have implemented and developed a standardized process throughout my hand-off report. How you feel after receiving a terrible hand-off report. My approach… My preceptor drilled the importance of this task.
Moreover, she expressed that this event is vital because it directs the care of my patient, and it is essential that I provide a relevant, timely, and clear account. I give a brief narrative of the shift by providing a broad picture. For instance, I mention critical facts. Also, I state critical labs and the most recent vital signs.
At this point, I share upcoming procedures, patient education, and actionable plans. I provide the opportunity for questions to ensure communication is clear. In the end, hand-off reporting is significant.
It is our responsibility to ensure that pertinent information is reviewed. All things considered, we are obligated to deliver safe and efficient care.
I encourage you to share your thoughts and experiences.Why report? Reporting to stakeholders in a transparent and public manner is fundamental for companies committed to sustainability. Your company’s annual Communication on Progress (COP) is a key component of your commitment to the UN Global Compact.
CDC's Gateway to Communication and Social Marketing Practice provides resources to help build your health communication or social marketing campaigns and programs.
Communications management is the systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization, and between organizations; it also includes the organization and dissemination of new communication directives connected with an organization, network, or communications technology.
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The volume of texting among teens has risen from 50 texts a day in to 60 texts for the median teen text user. Older teens, boys, and blacks are leading the increase.
Texting is the dominant daily mode of communication between teens and all those with whom they communicate. The typical American.
The type of report is often identified by its primary purpose or function, as in an accident report, a laboratory report, a sales report, or even a book report.
Reports are often analytical, or involve the rational analysis of information.