February 19th, What is a Lessons Learned Discussion? A lesson learned is defined as a good work practice or an innovative approach that is captured and shared to promote repeat application or avoid recurrence. Well-documented lessons learned enable us to further mature our project management capability and our ability to deliver projects that leverage repeatable processes.
Read on for more.
Every project experience has "lessons" to offer. These lessons are discovered through the project review process, providing the means by which the project experience can be examined and evaluated to find underlying lessons.
And the overall goal of this process is "continuous improvement" - to utilize the experience gained from one project to benefit future projects and improve project management capabilities.
And, this is all realized through the "lesson learned". Project lessons exist at two levels - performance lessons and results lessons.
Performance lessons encompass the procedures and practices used to plan, manage and execute approved projects. Results lessons encompass the "project" itself and the work effort performed to produce planned results. The project review is best executed as a standardized management process, providing the basis for how projects are reviewed and how the review results are used and incorporated.
Project review timing and triggers what types of events will lead to review initiation? Review input requirements what types of events and circumstances will be reviewed considering project plans, deliverables, activities, tasks, decisions and related variables?
Data collection methodologies how will review inputs be identified, gathered and organized for review purposes? Review benchmarks and analysis criteria forming the basis for "lessons" identification.
Lessons learned reporting methodologies how will identified lessons be produced, documented and incorporated into the "institutional body of knowledge"?
This may seem logical, but it could also be a big mistake. Lessons learned are opportunities to minimize mistakes and improve performance capabilities.
Not only do they serve to avoid repetitive mistakes, they also strengthen capabilities, providing opportunities to innovate and take on more risk. While certain projects may offer fewer "lessons" than others, the project review process can always be scaled to suit project size, value, complexity and "lessons potential" i.
Once a review is triggered, that review should always be conducted in the most productive manner possible. We teach you how to use our unique fast track management approach for projects, committees and I.
Our courses are self paced, and include lessons, videos and templates! And you can start for free! Get Started Now Getting Started: Finding the Lessons to Be Learned In order to reach intended goals, every project must be examined for all potential lessons. Continuous improvement depends on multiple perspectives Lessons learned can be discovered from multiple types of data and information, including project review surveys, evaluation of actual project results, interviews with project stakeholders, peer reviews, and performance "self-assessments".
It takes a multitude of data and observation techniques to formulate a tangible basis for lessons learned identification.
At a minimum, any comprehensive project review will look for lessons using the following eight 8 key investigative questions: Based on actual project results, does it appear that this project was a "good idea"? What can be learned from how the project was defined? What can be learned from how the project was planned?
What can be learned from how the project was governed?This troublesome supervisor was up for election that year, so he chose to “pour gas on a fire” to his political advantage.
At subsequent meetings he voiced opposition to the range, without having seen any plans, and he encouraged residents to form a neighborhood group to find a way to stop it.
Lessons Learned. How to Write a Lesson Learned Table of Contents PURPOSE 3 WHAT IS A LESSON LEARNED 3 IDENTIFYING A LESSON LEARNED 4 WRITING A LESSON LEARNED 5 Documenting the Issue 5 Documenting the Root Cause 6 Documenting the Impact 7 Documenting the Remediation 7 Documenting the .
Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. The best way to do this is by creating a lessons learned report template and a repository with proper meta-data to help with identification.
This repository should be kept updated with lessons from the most recent projects to take account of the current working environment, structures and constraints.
This article provides guidance on how to write a lessons learned using the standard DOE lessons learned format. It includes very specific tips on what information should be entered into each field on the lessons learned template. It also includes a Lessons Learned Example page with data entry help tips.
The lessons learned from this project are to be used as references for future projects and contain an adequate level of detail so that other project managers may have enough information on which to help base their project plans.